//RASNAAM TIWANA - CONSTANTLY ADAPTING E195

Podcasts
Written By Michelle Hyde
 

In this episode of Dentology Andy and Chris are joined by Rasnaam Tiwana, Founder and CEO of Dentstock, a procurement service helping independent practices and dental groups streamline how they purchase supplies.

Rasnaam chats about his early life, family background, what ultimately led him into the world of dentistry and who supported him early on.

He shares how the unique pressures on principals – juggling clinical work with business demands – sparked the creation of Dentstock during the pandemic. He explains how the service works, how much time it saves, and why supply chain efficiency remains such a sticking point for so many practices.

Finally, Rasnaam reflects on what stops some principals from embracing change – whether it’s mindset, leadership, or tech literacy – and what it really takes to help practices thrive in a fast-evolving sector.

 

Topics:

-          What were your early years were like?

-          Are there medics or dentist in your family tree?

-          Before dentistry what did you career comprise of?

-          So how did you get into dentistry?

-          When you started in dentistry who was kind to you?

-          What role did you play at Bespoke Smiles?

-          What did this insight to dentistry reveal about the challenges independent practices face?

-          Do you feel that it is getting harder for independent practice owners to thrive?

-          What sparked the flame for Dentstock?

-          Can you talk us through how Dentstock helps practice owners with their purchasing of supplies?

-          Why is it do you think that some practices struggle to embrace change while others adapt and thrive?

-          Is it down to mindset, leadership, or just the comfort of sticking to what’s familiar, even when it’s inefficient?

-          Is there a lack of tech understanding?

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//RASNAAM TIWANA - CONSTANTLY ADAPTING E195
//RASNAAM TIWANA - CONSTANTLY ADAPTING E195

In this episode of Dentology Andy and Chris are joined by Rasnaam Tiwana, Founder and CEO of Dentstock, a procurement service helping independent practices and dental groups streamline how they purchase supplies.

Rasnaam chats about his early life, family background, what ultimately led him into the world of dentistry and who supported him early on.

He shares how the unique pressures on principals – juggling clinical work with business demands – sparked the creation of Dentstock during the pandemic. He explains how the service works, how much time it saves, and why supply chain efficiency remains such a sticking point for so many practices.

Finally, Rasnaam reflects on what stops some principals from embracing change – whether it’s mindset, leadership, or tech literacy – and what it really takes to help practices thrive in a fast-evolving sector.

 

Topics:

-          What were your early years were like?

-          Are there medics or dentist in your family tree?

-          Before dentistry what did you career comprise of?

-          So how did you get into dentistry?

-          When you started in dentistry who was kind to you?

-          What role did you play at Bespoke Smiles?

-          What did this insight to dentistry reveal about the challenges independent practices face?

-          Do you feel that it is getting harder for independent practice owners to thrive?

-          What sparked the flame for Dentstock?

-          Can you talk us through how Dentstock helps practice owners with their purchasing of supplies?

-          Why is it do you think that some practices struggle to embrace change while others adapt and thrive?

-          Is it down to mindset, leadership, or just the comfort of sticking to what’s familiar, even when it’s inefficient?

-          Is there a lack of tech understanding?

//RAJ RATTAN - DEDICATED TO DENTISTRY E194
//RAJ RATTAN - DEDICATED TO DENTISTRY E194

In this episode of Dentology Andy and Chris chat to one of the most recognised and multifaceted figures in UK dentistry – Dr Raj Rattan MBE.

With a career that spans clinical dentistry, practice ownership, policy advising, writing, international speaking, and his current role as Dental Director, Raj truly embodies the idea of a portfolio career.

Raj talks about why he chose dentistry, the memory of his first patient, and his entrepreneurial drive that led to running three practices.

He reflects on the evolution of his career – how philosophy, mentoring, and policy have all played a part - and shares what mentoring really means to him, and the importance of being supported early in your career.

He also talks about his MBE for services to dentistry, a rare and prestigious recognition, and what it was like to step into the Palace to receive the honour.

Topics:

-          Tell us about your background and childhood

-          Why dentistry?

-          Do you remember your first patient?

-          Did you always see yourself as a practice owner and dental entrepreneur?

-          You describe yourself having a ‘portfolio career’ – is this still possible in dentistry today?

-          Who was kind and mentored you at the beginning of your career?

-          Talk us through the day you visited the Palace to receive your MBE award

-          What is the current mood of the profession? Are you worried about it?

-          What was the draw to magic & the Magic Circle for you?

-          Who is your favourite magician?

-          What are the most important skills for an entrepreneur to have?

//TEJAL DOSHI - COMING BACK STRONGER E193
//TEJAL DOSHI - COMING BACK STRONGER E193

This week Andy and Chris chat to Tejal Doshi.

Tejal is an associate dentist and a podcaster, and while she may not be a practice owner, her story resonates with so many in the profession – especially those navigating the early years of their career.

In this episode, Tejal chats about the key moments that shaped her journey, her career in dentistry and the highs and challenges of life as an associate.

She speaks openly about the times she’s felt overwhelmed and on the brink of burnout, and how a sabbatical in 2022 helped her to reset.

Finally, she tells Chris and Andy about the podcast she co-hosts with her sister, celebrating their shared heritage and bringing cultural stories to life.

 

Topics:

-          Tell us about your childhood

-          How was your time at dental school?

-          What was your VT time in Berkshire like?

-          When you started in dentistry who was kind to you?

-          What led to you taking a short sabbatical in 2022?

-          What did you do with this time out?

-          What do you think your life would look like without this break?

-          Is this a pandemic in dentistry?

-          Do you see loneliness in dentistry?

-          Where does this loneliness and lack of willingness to be open and support others come from?

-          Tell us about the podcast you host with your sister

//CATHERINE RUTLAND - BEYOND THE SURGERY E192
//CATHERINE RUTLAND - BEYOND THE SURGERY E192

In this episode of Dentology Andy and Chris are joined by Catherine Rutland, a leading figure in UK dentistry whose career has spanned clinical care, business leadership, and national policy.

As Clinical Director for Simplyhealth and Denplan, and Director of Policy and Research for the Association of Dental Groups, Catherine brings a wealth of insight into both the strategic and practical sides of the profession.

Catherine chats about her early life, including her time spent living in Kenya, and how those experiences helped shape who she is today.

From studying at Leeds to her hospital years in Newcastle, and nearly two decades as a partner in a private practice in Berkshire, Catherine reflects on the lessons learned at each stage.

She also talks about her current role and considers how the business of dentistry is evolving.

Finally, she shares her thoughts on the shift in partnership models and how her role has changed over time.

 

Topics:

·           Tell us about your childhood and early years living in Kenya

·           You went to Leeds University – what was this like?

·           You were a House Office and then SHO in Newcastle – what did this hospital experience teach you?

·           How was your experience as a partner in private practice for 19 years?

·           What does your current role encapsulate?

·           Is there an overlap between the business and clinical aspects of the business?

·           Do you miss treating patients?

·           How has SimplyHealth changed over the past 15 years?

·           You were also awarded a Fellowship of the College of General Dentistry in 2023 – so clearly a lifelong learner?

·           What is the mood among the UK dental corporate market at present?

·           If you can take only one learning from across your varied dental career - what is it?

//JAMES GOOLNIK - CHASING OPTIMAL E191
//JAMES GOOLNIK - CHASING OPTIMAL E191

This week’s guest is someone who has continually pushed the boundaries of what dentistry can be – a clinician, an author, a leader, and an innovator – James Goolnik.

James is the recent founder of Optimal Dental Health in Marylebone, past president of the British Academy of Cosmetic Dentistry (BACD), head judge of the Private Dentistry Awards, and author of ‘Brush and Kick Sugar’.

In this episode, Chris and Andy chat to James about his early years and the childhood influences that shaped his path, before moving on to discuss how he found dentistry and whether it was love at first sight or something he grew into over time.

James reflects on founding Bow Lane Dental Group to launching his latest venture, Optimal Dental Health.

He talks about his passion for changing the narrative around sugar and shares more on some of the insights that have shaped his book and led to his new practice model – one that integrates dentistry with nutrition, health coaching, myofunctional therapy, and psychotherapy.

He also chats about his trailblazing work in cognitive health. As the first and only UK dentist trained in the RECODE 2.0 Bredesen protocol for Alzheimer’s, James is leading the charge into new territory for the profession.

Topics:

-          Tell us about your childhood.

-          Why dentistry?

-          Did you love it from dental school, or have you grown to love it?

-          What was your career path up to the point where you founded Bow Lane Dental Group?

-          What was the inspiration for writing your book?

-          How has the food industry seduced us to love sugar so much?

-          What’s the safe alternative?

-          What was the inspiration for your latest venture, Optimal Dental Health?

-          How do the services offered join together to bring about optimal dental health?

-          What are some of the high-level connections between the mouth and body that will come as a surprise to some?

-          Tell us about being the first and currently the only UK dentist to be RECODE 2.0 trained to use the Bredesen protocol to help treat Alzheimer’s and reverse cognitive decline.

-          What was the thinking behind this extension to your profession qualifications?

-          Is there a need to get more dental care professionals to ask more diet and lifestyle questions?

//RANA AL-FALAKI - NAILED IT E190
//RANA AL-FALAKI - NAILED IT E190

In this episode, Andy and Chris are joined by someone who brings a powerful blend of clinical expertise, entrepreneurial grit, and boundless energy to the world of dentistry – Dr Rana Al-Falaki.

Rana is a specialist periodontist, an Optimal Performance Strategist, and the founder of MedDent – the Leadership and Wellbeing Academy.

She’s also recently launched Breathe Dental Wellness – a name that already tells you a lot about her mission to bring balance and purpose into the profession.

From being nudged into dentistry by her parents, to building and selling two specialist practices, to managing chronic illness and transforming that experience into a wellbeing movement – Rana’s story is nothing short of inspiring. She chats about her childhood and family life, some of her big career decisions made at a very young age, her time at Barts, and her journey from startup to practice ownership of 2 specialist practices and finally, her decision to sell.

She also talks about the NAIL-IT system – the framework she credits for helping her through tough times – and her vision behind MedDent.

//STEVE DAVEY - MARKETING FROM THE INSIDE OUT E189
//STEVE DAVEY - MARKETING FROM THE INSIDE OUT E189

In this episode, Andy and Chris are joined by Steve Davey, practice growth and marketing consultant.  Steve has over three decades of marketing expertise and followed a fascinating journey that’s taken him from the leafy suburbs to the heart of Devon, and from broader healthcare to a powerful niche within dentistry.

Steve chats about the early influences that shaped his career and the marketing truths he’s uncovered that most still overlook. With a career that spans both offline and digital worlds, Steve shares what’s changed – and what’s stayed the same – in the ever-evolving marketing landscape.

He also talks about how he found himself working with dental practices, how they can grow by focusing on their existing patient base, and why clear aligner marketing might just be the most crowded space of all.

Plus, he also reflects on some of the current challenges in dentistry… and there’s a bit of sports chat too.

 

Topics:

-          Tell us about your early years.

-          Why did you move to Devon? What was the attraction to leave the leafy suburbs?

-          What’s the one marketing thing you’ve figured out that most others probably haven’t?

-          What has changed and what has stayed the same over this period?

-          Are the broader healthcare needs the same as dentistry?

-          How did you find yourself in the niche of dentistry?

-          What’s your view on online vs offline marketing?

-          From a marketing perspective is clear aligners a niche that is ultra-competitive and challenging?

-          In which ways do you help dental practices?

-          Is there a trend in dentistry to attract new patients, and not giving attention to the 000’s they have already registered?

-          Can most practices meet their growth goals through organic growth from their existing patient base?

-          From a dental viewpoint - what are you worried about at present?

-          Which is your sport of choice?

//ADAM NULTY - NEXT LEVEL DIGITAL E188
//ADAM NULTY - NEXT LEVEL DIGITAL E188

Andy and Chris chat to Dr Adam Nulty in this latest episode of the Dentology podcast.

Adam, a true pioneer in digital dentistry, is a highly experienced clinician with a special interest in Restorative & Aesthetic Dentistry, Digital Dentistry and Implantology and has been at the forefront of advancing technology in dentistry, shaping the way modern practices operate today.

In this episode, he chats about his journey - from growing up in a household with a dentist father to becoming a leader in digital dentistry. He explains what first sparked his passion for digital workflows, the impact of digital transformation on patient care, and how his vision led to the creation of the International Digital Dental Academy (IDDA), the IDDA Lab, and an R&D centre.

Beyond his clinical expertise, Adam is also an innovator with patents on several dental products and shares more about his entrepreneurial mindset, the key skills he believes every business owner should master, and what truly makes him happiest.

 

Topics:

-          Tell us about your childhood and what family life in the Nulty household looked like?

-          You father was a dentist – were you always destined to follow this path?

-          Where was digital dentistry at the time you qualified?

-          What was the spark that excited you about the application of digital dentistry and it’s future impact?

-          What is the biggest impact the digital transformation of dental practices has had to improve patient outcomes?

-          Is your personal obsession with digital dentistry the driver to create the International Digital Dental Academy (IDDA)?

-          How does this differ from other (digital) labs?

-          You’ve also create the KISS workflow – what is this?

-          What was your journey from qualification through to owning Dentist On THE ROCK & Digital Smile Studio?

-          Would you do it the same again?

-          What is the one activity you do that makes you the happiest?

-          Which is the critical skill to master as an entrepreneur?

//BILAL AHMED - RETHINKING TAX E187
//BILAL AHMED - RETHINKING TAX E187

In this episode of the Dentology podcast, hosts Andy and Chris chat to Bilal Ahmed, a chief accountant with a passion for financial literacy and a knack for breaking down complex money matters.

Bilal shares his journey from growing up in a family business to navigating the complexities of accountancy and eventually finding his niche in the dental industry.  

He chats about the state of financial literacy in dentistry - why so many professionals struggle with managing personal finances, tax planning, and budgeting, and why these crucial skills aren’t taught in schools or even business education. He also shares some of the financial pitfalls he’s seen dentists fall into and how a shift in mindset can turn tax from a burden into a tool for growth.

With a strong presence on social media, Bilal has also built a reputation for making accountancy engaging and accessible. He explains more about his strategy for educating and demystifying financial topics online and discusses the balance between being data-driven and running a business with human intuition.

Topics:

-          Tell us about your childhood

-          What was it about numbers that inspired you to go deep and study accountancy?

-          How did you happen upon the dental niche?

-          What is your strategy with social media?

-          What is your view on the general levels of financial literacy?

-          Why is there such a lack of emphasis on manging your personal finances, how much tax will I pay, how much should I save, how do I budget and so on? In schools, dental schools, even business education.

-          You must have seen some horror stories over the years, what pitfalls do dentists fall into?

-          Discussing money and numbers tends to be a private matter in the UK, is this part of the issue with people getting into troubles?

-          Tell us about the 3 principles your practice is built on?

-          Does this purely apply to tax or general business advice?

-          What is the crossover between being completely data-driven and the person running the business?

-          What are the practical ways for dental professionals to shift from reactive to proactive planning?

-          Is there a cultural mindset shift needed to not see tax not as a burden but as a natural part of a well-planned and thriving business?

-          What keeps you busy away from work?

//KUNAL THAKKER - BUILDING TOOTH CLUB E186
//KUNAL THAKKER - BUILDING TOOTH CLUB E186

In this episode of the Dentology podcast, Kunal Thakker, CEO and founder of Tooth Club, shares more on his entrepreneurial journey in dentistry.

He discusses the influence of his upbringing, the lessons learned from his career to date, and his transition from a high-pressure investment banking career to building a dental group.

He discusses the complexities of growing a dental business while maintaining a strong company culture and emphasises the importance of kindness in leadership, the challenges of outgrowing team members, and the unique perspective he brings as a non-dentist owner.

Finally, he considers where he sees dentistry going over the next 5-10 years and shares insights on learnings from influential figures and the importance of industry success stories.

 

Topics:

-          Can you tell us about your upbringing and early family life?

-          Working in investment banking - did your education route lead you down this path?

-          How did this world set you up for starting a dental group?

-          Are there core behaviours that universally apply and things all business owners could learn from this sector?

-          What did the plan look like for Tooth Club before you started?

-          What do you have to obsess about when scaling a business?

-          Who was kind to you when you first came into dentistry?

-          Where do you see dentistry going over the next 5-10 years?

-          How do you balance work and business commitments?

-          What is non-negotiable in your personal diary?

-          If you got your time again, would you do Tooth Club differently?

 
Michelle Hyde
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//RAJ RATTAN - DEDICATED TO DENTISTRY E194